• Executive Director

    Job Locations US-WA-Issaquah
    Posted Date 2 months ago(1/7/2019 3:45 PM)
    Job ID
    # of Openings
  • Overview

    Are you passionate about serving people? Do you love working with seniors? Then a highly rewarding and exciting Executive Director opportunity awaits you at Revel Issaquah. 


    Clearwater Living associates enjoy great benefits:

    • Highly competitive salaries plus commission plans
    • Excellent benefits - Clearwater pays 90% of the associates’ health benefits
    • 401k contributions
    • Paid Time Off and sick leave
    • Exciting opportunities to grow


    The Executive Director oversees and directs the day-to-day functions and efficient operations of the community, in accordance with all federal, state, local and licensing regulations, and all company policies and procedures.  This role also ensures the highest quality of care for residents, while maintaining the community’s financial stability, and creating a harmonious working environment for all associates.



    Essential Job Duties:

    • Oversee, plan, develop, organize, implement, manage, control and direct all of the day-to-day functions and operations of the community including:
    • Consult with department directors on:
    • Development and implementation of departmental policies and procedures
    • Establish rapport in and among departments to demonstrate, encourage and promote a spirit of teamwork and cooperation amongst associates
    • Identify and develop plan of corrections of problem areas
    • to improve service to residents
    • Appoint, delegate and consult with department directors to assist in correcting problem areas and improving service to residents
    • Ensure compliance with all laws, regulations and legal requirements governing the community and all company policies and procedures
    • Ensure that all residents needs are appropriate to the levels of care for the licensure levels of that community
    • Ensure that all residents receive proper services with regard to their physical, mental & emotional needs
    • Ensure residents are able to attend activities and community programs/events as desired, arranging for transportation as necessary
    • Conduct surveys and exit interviews to determine satisfaction levels and areas for improvement
    • Collaborate with the Director of Sales to promote and market the property within the local community by:
    • Implementing referral and other programs, which are intended to:
    • Reach full resident occupancy goals of the community
    • Exceed resident occupancy goals, where local demand actually exceeds current occupancy limits, which results in a Wait List for future openings
    • Responsible for overseeing all operations, finances and reporting including:
    • Approve all expenditures against budgets and maintain complete financial records including billing and accounts receivable
    • Maintain all required education units with complete understanding and knowledge of all Federal, State and Local government regulations, as well as trends within the industry
    • Ensure management team complies with all policies and procedures and maintains any required continuing education or licensing updates/requirements
    • Oversee proper physical property maintenance within the community by ensuring that it is a safe and secure environment for all residents, guests, visitors and associates including:
    • Ensure compliance with OSHA requirements, established safety policies, practices and plans
    • Closely manage all workers’ compensation injuries, investigations, or safety complaints  
    • Recruit, hire, evaluate, motivate monitor performance, schedule and manage community staff in the best interest of the residents, and in accordance with company policy including:


    Responsibility Level:

    Responsible for the direct supervision of Assisted Living Director, Business Office Director, Culinary Director, Health Services Director, Housekeeping Director, Lifestyle Director, Maintenance Director, Memory Care Director, Sales Director and the indirect supervision of all community associates (depending on community).


    Through the use of independent judgment, responsibilities include having the authority, in the interest of the employer, to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline other employees, or responsibly to direct them, or to adjust their grievances, or effectively to recommend such action.


    Knowledge and Skills:

    • Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors and the general public
    • Ability to make independent decisions when circumstances warrant such action and to remain calm during emergency situations
    • Reasoning skills that include the ability to understand issues and process information for the purpose of giving and receiving feedback and instructions
    • Must be proficient with the use of a pc, and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)
    • Compliance and understanding of all regulations regarding residents’ rights




    Position Requirements:

    • Bachelor’s degree in business, healthcare, nursing, or human services, or preferred or combination of education and experience supervising others in a senior living, healthcare, or hospitality environment
    • Minimum eight to ten years of experience in senior living, healthcare, hospitality, or related industry
    • Minimum five years of experience functioning in a leadership role at senior living operation is required
    • Current state/federal/local required certification or license to manage a community
    • First Aid Certification required
    • Background clearances as required by government regulations
    • Must meet health requirements, including TB


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